Shipping policy

Shipping Policy

Welcome to Firedog Works! We’re committed to getting your order to you quickly, safely, and at a fair shipping cost.

Order Processing & Total Delivery Time

All orders require **1–2 business days** for processing and handling before they are shipped.

Once shipped, you will receive a separate confirmation email with your tracking details.

Total estimated delivery time is the sum of **Processing Time** + **Shipping Time**.

Domestic Shipping Rates and Delivery Estimates (United States)

Shipping charges for your order are calculated and displayed at checkout.

Apparel Shipping Rates

Our delivery estimates reflect the total time from order placement to delivery (including the 1–2 day processing time). **The delivery service used in GMC is set to 6–10 days shipping time, which is reflected here.**

Option 1 (Standard Shipping): **7–12 business days total** (including processing) • Orders $50.00 and up – **Free**
Option 2 (Standard Shipping): **7–12 business days total** • Orders 0lb–5lb – **$4.90**
Option 3 (Standard Shipping): **7–12 business days total** • Orders 5lb–70lb – **$19.90**
Option 4 (Expedited Shipping): **5–8 business days total** • Orders 0lb–1lb – **$6.90**
Option 5 (Expedited Shipping): **5–8 business days total** • Orders 1lb–5lb – **$9.90**

Supplement Shipping Rates

Our delivery estimates reflect the total time from order placement to delivery (including the 1–2 day processing time).

Standard Shipping (Total 7–12 business days):

Orders 0lb–1lb – **$5.00**
Orders 1.01lb–5lb – **$10.00**
Orders 5.01lb–10lb – **$15.00**
Orders 10.01lb–11lb – **$17.00**
Orders 11.01lb–12lb – **$19.00**

We only ship within the United States.

Refunds, Returns, and Exchanges

Please refer to our dedicated **Refund Policy** for complete details regarding returns, refunds, and exchanges. **We are happy to offer free returns on eligible orders.**

Contact

If you have any further questions about shipping or delivery, feel free to reach out to us at info@firedogworks.store.